Effective date: 28.06.2025.
This Privacy Policy describes how we collect, use, and share your personal data when you visit or make a purchase from our website [yourdomain.com] (the “Site”), in accordance with the General Data Protection Regulation (GDPR).
1. Data We Collect
We may collect the following personal data:
- Name
- Billing and shipping address
- Email address
- Phone number
- Payment details (handled securely by third-party services like PayPal or Stripe)
- Order history
- IP address
- Browser and device information
- Usage data (pages visited, time spent, etc.)
2. How We Use Your Data
We use your data to:
- Process and fulfill your orders
- Provide customer support
- Send transactional emails (order confirmations, updates)
- Improve our website and services
- Comply with legal obligations
- Send marketing communications (if you consent)
3. Legal Grounds for Processing
We process your data based on:
- Your consent
- Contractual necessity (e.g., to fulfill orders)
- Legal obligations
- Legitimate interest (e.g., website optimization, fraud prevention)
4. Sharing Your Data
We may share your data with:
- Payment processors (e.g., PayPal, Stripe)
- Delivery services (e.g., DHL, UPS)
- CRM and marketing tools (e.g., HubSpot)
- Hosting and analytics providers
These providers only access data as needed and are GDPR-compliant. Data Processing Agreements (DPAs) are in place.
5. Cookies
Our website uses cookies to:
- Remember preferences
- Track usage for analytics
- Improve user experience
You can manage or disable cookies through our Cookie Banner.
➡ See our full Cookie Policy for details.
6. Your Rights Under GDPR
You have the right to:
- Access your personal data
- Correct or update inaccurate data
- Delete your data (“right to be forgotten”)
- Object to data processing
- Withdraw consent at any time
- Request data portability
To exercise any of these rights, contact us at: [[email protected]]
7. Data Retention
We retain your data only as long as necessary:
- Order data: 5 years (legal/tax requirements)
- Contact form data: 12 months
- Analytics: 26 months (Google default)
8. Data Security
We use SSL encryption, secure servers, and industry-standard safeguards to protect your data.
9. Contact Us
For questions about this policy or your personal data, contact:
Data Controller
Business Shark
Einsteinstraße 4A, Berlin, 10409
Germany
Website: https://businessshark.eu
Email: [email protected]